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1.6

I found Tarps Plus last fall for my father who was looking for a waterproof tarp to cover his 14' fishing boat during last winter. We found a 20' X 10' which was perfect to include the trailer tongue and motor.

The boat had stays to support the tarp and my father maliciously wrapped it so not puddles would develop. This spring he uncovered the boat and had a significant amount of water in the bottom. I contacted Tarps Plus and they stated the warranty was only 30 days. I told the woman it required a full season to "test" the tarp.

She said the warranty was over and there was nothing that could be done. I hung up out of frustration.

This is terrible customer support and a horrible warranty policy for a product that could be used as a seasonal item. I will not shop there again.

Reason of review: Warranty issue.

Monetary Loss: $49.

Preferred solution: Full refund.

Tarps Plus Cons: Poor quality, Product quality or customer service, Customer service, Product.

Location: 5651 FM971, Georgetown, TX 78626, USA

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